The cheater problem in PLAYERUNKNOWN'S BATTLEGROUNDS is nothing new in itself, such a popular game with millions of players every day unfortunately also attracts a lot of cheaters.
No wonder that the developers are making every effort to counter this with various measures and programs.
But there are also problems, the Anti-Cheat software delivered a few weeks ago BattlEye incorrect values and thus caused a lot of unjustly blocked accounts. The bug was spotted quickly and the blocks reversed, but that's not necessarily good publicity.
Today there was the next, similar incident. There was a problem with PLAYERUNKNOWN'S BATTLEGROUNDS own cheater detection, which was recently improved or re-integrated with the last patch.
PLAYERUNKNOWN'S BATTLEGROUNDS - Statement
The team apologized directly via Twitter and announced that the incorrect blocks would be reversed as soon as possible.
PC Players: We're aware of the current situation with bans that were issued in error from 03:30 AM KST / 11:30 AM PST / 20:30 PM CEST.
Once we have identified the cause we will begin to remove bans from all affected accounts. Apologies for the inconvenience.
- PUBG Help (@PUBG_help) June 16, 2018
PC Players: We have identified and resolved the issue which caused a number of players to be banned in error.
The removal of these bans is under way, but it may take up to 5 hours for all bans to be lifted.
We apologize for any inconvenience caused by this error.
- PUBG Help (@PUBG_help) June 16, 2018
For many fans, however, a simple apology is a little bit little and many ask for other compensation. After all, they were falsely pilloried and labeled as fraudsters. Perhaps the PUBG team should take other operators as an example, where there are free skins or loot boxes for those affected in the event of server failures or accidents like here.